When the internet is down

The gate keeps working without the internet. The phone shows Offline at the top, and:

• QR passes and residents’ own gate QR are still checked, on the phone itself.
• Residents’ offline codes (eight digits, from their app) are still checked.
• Typed visitor codes cannot be checked offline: ask for the visitor’s QR, or call the resident.

Every entry is kept on the phone and sent to the estate as soon as the phone is back online. Offline and sync shows what is waiting and when the phone last synced; Sync now sends it straight away.

Note

Gate controllers on unmanned lanes decide offline too, and controllers at different gates tell each other what they let in over the estate’s own network, so a single-use code cannot be used twice. See Gate hardware.