Reports, settings and audit

Reports

• Gate traffic (Security): entries, exits and refusals per day, who came in and how, which gates, why codes were refused, and a weekday-by-hour heatmap of the busiest times. Up to 92 days.
• Dues (Finance): invoiced against collected by month, how residents paid, and who owes most. Up to 24 months.

Each has a table view and a CSV download.

Settings

• Estate details — name and address.
• Branding — the estate’s logo and an accent colour, shown in the residents’ app.
• Visitor pass rules — code length, delivery hours, the longest stays, how early event guests may arrive, whether events need approval, how long visitor details are kept, and whether residents may have codes sent by SMS or WhatsApp.
• Estate policies — overstay alerts and the arrears policy.

Audit log

Every change made by an admin — and every support view by Petra Platform staff — is recorded with who, when and what. The log cannot be edited.